Refund Policy

Thank you for choosing Sparkles Plenty By Tori! We are committed to providing high-quality, personalized products made to your specifications.

Please note the following policy regarding custom orders:

No Refunds on Custom Orders

Due to the personalized nature of custom products, all sales are final. Once an order is placed and work has begun, we do not offer refunds, exchanges, or cancellations.

Order Accuracy

We encourage customers to double-check all custom details before submitting their order. We create your product based on the information provided at the time of purchase.

Damaged or Defective Items

If your item arrives damaged or with a manufacturing defect, please contact us within 48 hours of receiving your order. We may offer a replacement or repair at our discretion. Proof of damage (e.g., photos) will be required.

Contact Us

If you have any questions about your order or our policy, please don’t hesitate to reach out to us at:
📧 Tori.sparklesplenty@gmail.com

We appreciate your understanding and support of our small business!